[Wing] Consumer satisfaction?

[George McNutt]

-----Original Message-----
From: wing-admin at vansairforce.org [mailto:wing-admin at vansairforce.org]On
Behalf Of Jacob & Grace
Sent: Tuesday, June 10, 2003 5:23 PM
To: wing at vansairforce.org
Subject: Re: [Wing] Consumer satisfaction?



> Jacob & Grace wrote:
>
> >     I recieved really
> >     unprofessional service from one Transport Canada inspector during my
> >     last aircraft construction and made the mistake of complaining about
> >     him in writing.  Now he is refusing to do inspections for me and
> >     insists I bring someone up from down south for my RV-8.  There is a
> >     whole serious of events I can provide but suffice to say I am
> >     immersed in the turf wars between Transport Canada and MDRA.
>


My Suggestion FWIW.

Write to the MD-RA headquarters and ask how one goes about getting a
homebuilt aircraft inspected in Whitehorse.

I doubt that the answer will be to fly someone in from Edmonton.

If they are unable to give you a satisfactory response refer them to
paragraph 4.3 of the following:

Aircraft Maintenance & Manufacturing, Staff Instructions # MSI-43 (July 11,
2002)
(File # AARP-5009-3-43)part of which is reproduced below.

------------------------------------
4. SPONSORING ORGANIZATION

4.1 Transport Canada has named MD-RA Inspection Services as sole sponsoring
organization charged with delivering the Minister's Delegate - Recreational
Aviation Program. They can be reached at the following address:

MD-RA Inspection Services
2469 Aviation Lane
London, ON, N5V 3Z9
Toll Free: (877) 419-2111
Business: (519) 457-2909
Fax: (519) 457-0980

4.2 All amateur-built projects, including letters of intent and requests for
importation, shall be forwarded to MD-RA Inspection Services for processing.

4.3 In the case where a MD-RA is not available, MD-RA Inspection Services
shall forward the file to the appropriate Transport Canada Centre (TCC).

4.4 In the cases of amateur-built aircraft built outside Canada, CASIs and
delegates shall refer to MPL 10 for further guidance.
-------------------------------------------------


Should Transport Canada YXY refuse to handle the file I would then want an
answer from the Minister of Transport as to why they are not following their
own policy. It is possible to build a Canadian homebuilt outside of Canada,
surely it is possible to build one in Whitehorse, even after butting heads
with the local TC guy.

George McNutt
Langley B.C.